Shipping policy
Shipping Policy
Thank you for choosing Nutrie Lifestyle. We are dedicated to delivering your orders promptly and efficiently. This Shipping Policy outlines our processing times, delivery options, and shipping rates to ensure a smooth shopping experience.
1. Processing Time
- Order Processing: Orders are typically processed within 1–2 business days of receipt. Processing times may vary during peak seasons or holidays.
- Order Confirmation: Once your order is processed, you will receive a confirmation email with tracking information.
2. Shipping Methods and Rates
- Standard Shipping: Delivery within 3–7 business days. Shipping costs are calculated based on the weight of the package and the delivery location.
- Expedited Shipping: Available for an additional fee. Delivery within 1–3 business days.
- Free Shipping: We offer free standard shipping on orders over ₹999 within India.
3. Delivery Areas
- Domestic Shipping: We currently ship across India.
- International Shipping: For international orders, please contact us at sharmikitchen2022@gmail.com for availability and rates. International customers may be responsible for customs duties and taxes.
4. Shipping Costs
Shipping costs are calculated based on the size, weight, and destination of your order. You can view the shipping charges during the checkout process before completing your purchase.
5. Shipping Delays
While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions, courier delays, or high order volumes may occasionally impact delivery times. Nutrie Lifestyle is not responsible for delays caused by the shipping carrier or events beyond our control.
6. Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor your order’s status on the carrier’s website.
7. Delivery Issues
If you experience any issues such as a missing, damaged, or incorrect package, please contact us within 7 days of the delivery date. Our customer service team will assist you in resolving the issue promptly.
8. Address Accuracy
Please ensure that your shipping address is accurate and complete when placing your order. Nutrie Lifestyle is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.
9. Contact Us
For any questions or concerns regarding shipping, please contact our customer support team:
Nutrie Lifestyle
Our Office:
Plot No.5, 7th Main Road, Ganesh Nagar, Kattur – 620019, Trichy, Tamil Nadu, India
Call / WhatsApp: +91 88070 33154
Email: sharmikitchen2022@gmail.com
Working Hours:
Monday to Saturday: 9:00 AM – 7:30 PM
Sunday: 9:00 AM – 5:00 PM
Website: www.nutrielifestyle.com